I make your clothes from start to finish! From choosing  the fabrics, to drafting the patterns, and sewing the clothes, photographing as well, and sending out your parcels! I am passionate about all I do, and hope it shines through! xxx

Shop policies

Welcome to my shop!
My top priority is to create beautiful, comfortable, and high quality clothes.
Feel free to get in touch with questions or requests. Speedy response guaranteed.
Hope you’ll enjoy the clothes, I have loved making each and every item!

Happy shopping!
Una

Returns and exchanges

I gladly accept returns, exchanges.

Contact me within: 3 days of delivery

Send items back within: 7 days of delivery

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

Returns and exchange details

It is very important to me that you are happy with your purchase. If for any reason you are not pleased, please contact me within three days of receiving your purchase to receive an exchange or a refund.

Shipping and insurance costs are non-refundable.
Custom-made items, sale items and items altered by special request are non-refundable.
Refund / exchange will be issued after I receive the garment in its original condition. The garment must be in its original condition, unworn with all tags in place.
Please consult me by e-mail before shipping items back, to receive my shipping address. If returning an item, please write on the package itself “returned goods.” If returning items you are responsible for the shipping charges.

Payment

Payment is via Credit card or debit card.

Orders are processed once payments have cleared. Items will be shipped to the address provided.”

Delivery

Standard shipping is done via registered mail and can take up to 10 business days from the date it is shipped depending on the country it is being shipped to. I make each and every item myself, and it can take up to 7 business days to prepare before being sent out.
To get your order faster, you can upgrade shipping at the checkout for a small extra sum.

If you require even faster shipping, express delivery is also available, please contact me for a quote.

The order will be shipped to the address provided unless specified otherwise.

In cases where the package is kept at the customer’s local post office, it is the customer’s responsibility to collect the item. No refunds shall be issued for non-collected items.

Please note that I have no control over customs procedures: On rare occasions you may be charged customs fees according to your country’s rules and regulations, or delays due to customs keeping a package. These are not covered by Allicano and are out of my control. All duties and taxes are the responsibility of the customer.

Additional policies and FAQs

Q: How long is shipping time?
A: It can take up to 10 business days to prepare your order. Orders arrive within a maximum of 10 business days from the date it is shipped. Most deliveries arrive much earlier than that.

Q: Is there a possibility for faster shipping?
A: Yes, you can add the shipping upgrade (expedited shipping) at the checkout, available for many countries.

Q: Is there a possibility for express shipping?
A: Yes, if you require faster shipping, express delivery is also available, please mail me for a quote.

Q: What does “one size” mean?
A: “One size” items are suitable for all sizes up to US-14/ UK-18/ EU-46.

Q: What should I do if I want to purchase more items than the quantity listed?
A: Please contact me and if possible I will accommodate your request.

Q: What should I do if my size isn’t listed?
A: Please contact me and if possible I will make your size.

Q: What are your return policies?
A: It is very important to me that you are happy with your purchase. Please see above for full details.